Blind spots are areas of behaviour seen by others, but not known by you.
- They can be positive behaviours that your colleagues appreciate i.e. “Nick always keeps me up to date on the resolution of any project issues.”
- They can be behaviours that that annoy your colleagues i.e. “Nick insists on calling me late in the afternoon when I need to leave and pick up my children from the child minder.”
- They can be behaviours that your colleagues wish you would do i.e. “Nick always emails us or calls us, but never comes to see us in person. A personal touch is so important in this business.”
Why don’t they tell me?
Throughout my career, I have found that most of the time, colleagues will only give me this important feedback if asked.
I am not sure whether they are too busy, frightened of conflict or just cannot be bothered.
When was the last time you proactively gave feedback to a colleague?
I therefore always ask, but ask in a way that makes it easy for them.
[pullquote align=”normal” cite=”Assegid Habtewold, The 9 Cardinal Building Blocks: For Continued Success in Leadership”]The people who care about you may not tell you your blind spots fearing to offend/hurt you. Open up and ask their feedback and get enlightened.”[/pullquote]
Want to know how?
There are 3 simple, but powerful questions that you need to ask –
- What should I stop doing?
- What should I start doing?
- What should I continue doing?
I even used these questions on my leadership team to give feedback on each other. This gave me insight on how the team perceived each other as well as reinforced some of my own observations.
I have asked these questions over different mediums with varying outcomes –
- Over email. This works ok, but people are sometimes reluctant to be associated with their feedback.
- By phone. This works well as I can immediately ask further questions to gain more clarity. Again some people are uncomfortable with this approach.
- Using a survey tool that allows the feedback to be anonymous. This works well, but I am unable to ask further questions for clarity. I always use the survey software I developed, swiftsay.com for this.
I know, it was a shameless plug 🙂
Anyway, the best way I found was to ask people to select the medium they are most comfortable with i.e. use a combination of all 3.
Ok, now you know what are blind spots and how to find them.
What is stopping you finding out?
When you have them, what are you going to do with them?